Utility billing · Android · Field operations
Cutting a utility billing cycle from 20 days to 8.
An Android spot-billing solution moved bill generation to the consumer’s doorstep, helping a power-trading company bill around 10,000 distribution consumers inside a mandated ten-day window.
Electricity billing ran on a tight monthly clock. Meter readings were collected in the field, returned for processing and converted into bills before a separate physical dispatch run began.
Bill generation alone consumed about ten days; dispatch extended the complete cycle to roughly twenty. Consumers received bills late, payment windows became shorter and the utility’s cash collection was delayed every month.
We built an Android application that lets meter readers capture a reading and generate the complete bill during the household visit.
Moving calculation and delivery to the point of reading removed back-office waiting and eliminated the separate dispatch stage. Digital payment enablement also allowed consumers to act on the bill immediately.
Explore our broader power-market software engineering capabilities.
Key capabilities
Inside the solution.
- Android workflow designed for field meter readers
- On-device generation of a complete consumer bill
- Immediate doorstep delivery with no separate dispatch run
- Digital payment from the mobile workflow
Operational results
What changed.
- Complete billing cycle reduced from roughly 20 days to 8
- Around 10,000 consumers billed within the mandated ten-day window
- Reading, generation and delivery combined into one accountable interaction
- Consumers received more time to pay while the utility reduced collection delay